Privacy policy

​Privacy Policy​​

At Thai Lotus Herbal, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy details our practices in collecting, using, and protecting information from users of our online platforms, in full compliance with applicable privacy laws and regulations.

Information We Collect
When you engage with Thai Lotus Herbal’s website or make a purchase, we collect specific personal data to enhance your experience and refine our services. These details may encompass your name, email address, phone number, payment information, and shipping address. Additionally, we may gather non-personal data, including IP addresses, browser types, and access timestamps, to gain deeper insights into customer behavior on our platform.

Use of Information
The information we collect is primarily utilized to process transactions, facilitate product delivery, and communicate critical order-related updates. We may also leverage your information for internal purposes, including market research and enhancing our website or service offerings. Please rest assured that we do not sell or share your personal data with third parties, except as necessary to fulfill purchase agreements or comply with legal requirements.

Data Security
We employ robust security protocols to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our online platforms utilize advanced encryption and secure hosting protocols to ensure all transactions are conducted securely. We continuously enhance our practices to uphold the highest standards of data protection.

Cookies
Our website employs cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may adjust your cookie preferences via your browser settings at any time. Please note, however, that disabling cookies may impact the functionality of certain website features.

Your Rights
As a valued customer of Thai Lotus Herbal, you retain the right to access and rectify your personal information at any time. To exercise this right or address any concerns regarding our privacy practices, please reach out to us using the contact details provided on our website.

By using Thai Lotus Herbal’s online platforms, you hereby consent to this Privacy Policy. We may update this policy from time to time, and we encourage you to review it periodically to stay informed of any changes.